Legal

Privacy Policy

Last updated: November 9, 2026

1. Who we are

Signal Technologies LLC (“we,” “us”) is the data controller for the website signaltechtrading.com, the Signal Technology Decision Desk, Pro MCP, and the related alert services (Discord and optional SMS for paying subscribers). Contact: [email protected].

2. Information we collect

Account and login: email address, a salted password hash, login timestamps, session tokens, password-reset and verification codes, and the plan/tier on your account.
Terms acceptance: when you accept our Terms (checkout or Account page) we log the time, the Terms version, the plan, the page, your IP address and browser user-agent so we can show you accepted.
Payment: Stripe processes subscriptions. We receive your email, customer and subscription identifiers, plan, and subscription status from Stripe — not your full card number.
Discord: your Discord user id and username when you connect Discord so we can grant or remove server roles (Discord’s privacy policy applies to Discord itself).
SMS (optional add-on): if you purchase the SMS alerts add-on (or hold a Lifetime plan) and activate texts, we collect your mobile phone number and your written consent to receive alerts.
Pro MCP API keys and usage: if your plan includes Pro MCP we issue API keys and log key usage (timestamps, tool called, device count, IP address) to enforce plan limits and detect abuse.
Brokerage data (SnapTrade, optional): see section 3.
Server and security logs: IP address, user-agent, requested URL, timestamp and response status for requests to our site and API, kept for security, rate limiting and debugging.
Support email: information you send when contacting [email protected].
Affiliate and referral tracking: if you arrive through an affiliate link, Rewardful sets a referral cookie and records the referral and resulting subscription so the affiliate can be paid. Referral coupon use is recorded in Stripe.
Analytics, cookies and advertising tags: we use Google Analytics 4 and Google Tag Manager, and Google Ads conversion tags, to understand site usage and measure marketing. These may set cookies and collect usage data such as pages viewed, device/browser, approximate location and conversion events. Non-essential analytics and advertising cookies load only after you accept them in our cookie banner (Google Consent Mode v2, defaulting to denied). You can reject on the banner or change your choice at any time on Your Privacy Choices.

3. Brokerage data via SnapTrade (optional, read-only)

What is pulled: if you choose to link a brokerage account, SnapTrade returns your positions, account balances and order history (symbol, quantity, price, time, status). We never receive your brokerage login credentials and we cannot place, modify or cancel orders.
Why: to show your own positions next to the Desk and MCP context (for example, whether an alerted contract is already in your account) and to let Pro MCP tools answer questions about your account. This is the only purpose.
Processor: SnapTrade (Passiv Inc.) is our processor for the brokerage connection and holds the broker connection on our behalf under its own security program and privacy policy.
Retention: brokerage snapshots are cached for about 90 seconds to serve the Desk and MCP and are then discarded or overwritten; the connection record is kept while the link is active and deleted within 30 days after you disconnect or close your account.
How to disconnect: email [email protected] from your account address, or revoke the connection in your brokerage. Disconnecting deletes the connection and stops all further pulls.
Never sold or used for advertising: brokerage data is never sold, shared with affiliates or advertisers, used for advertising or profiling, or used by us to trade.

4. Mobile phone numbers: we do not sell or share

We do not sell, rent, or share your mobile phone number with third parties or affiliates for marketing or promotional purposes. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Phone numbers are used solely to deliver SMS alerts you opted into for the Signal Technology service. We share numbers only with our SMS delivery provider (Twilio) as necessary to send messages you requested — not for their marketing use.

Full SMS opt-in steps and required consent language: signaltechtrading.com/sms-opt-in.html

5. SMS program details

What you receive: educational A+ and B setup alerts — a short ping (title + contract mid; Discord posts the full card). Graded A+/B alerts (Discord and SMS): SPY, QQQ, IWM, SMH, GLD 0DTE. Live rails on the Desk: same five. Confluence Tape: SPY and QQQ. Coverage may change; we post changes in Discord and on this page. A+ from 9:45 AM to 3:45 PM ET; B 9:45–11:30 AM ET and 3:00–3:45 PM ET (no B texts 11:30 AM–3:00 PM ET; no texts after 3:45 PM ET). Frequency varies with market conditions; often zero to a few messages per trading day on days the market is open. Many days may have no SMS.
Charges: Message and data rates may apply. Carrier fees are billed by your mobile carrier, not by us.
Opt-in: only after you purchase the SMS alerts add-on and complete the activation form on your checkout success page (mobile number + checked consent box). See SMS opt-in disclosure.
Opt-out: reply STOP to any message, or email support. Texts also stop automatically when your SMS subscription ends.
Help: reply HELP or email [email protected].

6. How we use information

We use the information above to provide the subscription service, authenticate you, deliver alerts, enforce plan limits, respond to support requests, maintain subscriber and consent records, detect fraud and abuse, pay affiliates, measure our marketing, and meet legal obligations. We do not use your phone number or brokerage data for advertising.

7. How we share information (and “sharing” for advertising)

Service providers (processors): Stripe (payments), Twilio (SMS), Discord (community roles), SnapTrade (brokerage connection), Cloudflare (hosting, security and storage), our email provider (transactional email), and Rewardful (affiliate tracking). Each receives only what it needs to perform its service for us.
Advertising “sharing”: Google Ads conversion tags and Google Analytics may be considered “sharing” of personal information for cross-context behavioral advertising under U.S. state privacy laws (identifiers, device and browsing data). You can opt out at any time on Your Privacy Choices; we also honor the Global Privacy Control signal. We do not sell personal information for money.
Affiliates and successors: within our corporate group, and with a successor if the service is sold, merged or assigned (your data stays under this policy or a policy at least as protective).
Legal: when required by law, subpoena or to protect rights, safety and the service.

8. Data retention

Account, billing and Terms-acceptance records are kept while your account is open and for up to seven years afterward for tax, dispute and compliance purposes. Phone numbers are kept while your SMS subscription is active and then removed from the alert server; the consent record is kept as described above. MCP usage and server logs are kept for up to 13 months. Brokerage data is handled as described in section 3. You can ask us to delete your data sooner (section 11).

9. Security

We use reasonable technical and organizational measures to protect subscriber data, including encryption in transit, hashed passwords, scoped API keys, and access limited to people who need it. No method of transmission over the Internet is 100% secure.

10. Children

The service is not directed to anyone under 18. We do not knowingly collect data from minors.

11. Your privacy rights

You can ask us to access the personal data we hold about you, receive a copy of it, correct inaccuracies, delete it, or opt out of advertising “sharing.” To make a request, email [email protected] from the address on your account, or use Your Privacy Choices; we verify the request and respond within the time applicable law requires. We will not discriminate against you for exercising a privacy right. You can also unsubscribe from SMS at any time (reply STOP) or cancel your subscription via the Stripe customer portal.

Depending on where you live, additional rights may apply — for example under the EU/UK GDPR or the California CCPA/CPRA and similar U.S. state laws — including rights to object to or restrict certain processing, to appeal a decision, and to complain to a data-protection authority. Contact us at the address above to exercise any of these.

12. Changes

We may update this policy. If we make a material change, we’ll email you and post it here at least 15 days before it takes effect. The “Last updated” date at the top changes with every revision.

13. Contact

Privacy questions: [email protected] · Signal Technologies LLC, [MAILING ADDRESS]